Ustar Education Refund Policy

Thank you for choosing Ustar Education Course. We strive to provide you with the best learning experience possible. Please review our refund policy outlined below.

1. Non-refundable after the first class or trial class: Once you have attended the first class or trial class of the course, the tuition fee becomes non-refundable. We encourage all students to carefully evaluate their decision to enroll before attending the initial session.
2. Refund in the form of credit: If you are unable to continue with the course after the first class or trial class, we offer the option of a refund in the form of credit. This credit can be applied towards enrolling in another course offered by Ustar within a specified timeframe.
3. Utilizing the credit for other classes: The credit obtained from a refund can be used to enroll in any other course of your choice, subject to availability. We have a diverse range of courses designed to cater to various interests and skill levels.
4. Credit validity and expiration: The credit obtained from a refund will be valid for a specified period of time, typically six months from the date of issuance. It is important to utilize the credit within this timeframe to ensure its applicability towards another course.
5. Refund eligibility criteria: To be eligible for a refund in the form of credit, you must inform us in writing within a specified timeframe after attending the first class or trial class. Failure to notify us within this timeframe will result in the forfeiture of refund eligibility.
6. Contacting customer support: If you wish to request a refund in the form of credit or have any questions regarding our refund policy, please contact our customer support team at ustar@loveustar.com. Our dedicated team will assist you with the process and provide further guidance.

Please note that this refund policy applies specifically to Ustar Course. Different policies may be in place for other services or products offered by Ustar. We recommend reviewing the terms and conditions specific to each offering.

We appreciate your understanding of our refund policy. Should you have any further queries or require assistance, please do not hesitate to reach out to us.

Ustar Education reserves the right to modify this refund policy at any time without prior notice. Any changes made will be effective immediately upon update.